Courses Library

Course Library

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communication success

This course focuses on tools and strategies to experience success when communicating your thoughts, opinions, plans, and ideas at work. You will learn about the importance of body language, ways to structure your conversations at work so that they are meaningful, impactful, and valuable, and the ...

communication success

Duration: 45 minutes
Level: Introductory
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workplace relationship success

Relationships are a key driver of workplace success. It is pivotal that you build and nurture effective relationships with your colleagues, managers, customers, leaders, and stakeholders throughout your career. This course will offer you valuable insight into how to give and receive feedback well in a variety of situations, ...

workplace relationship success

Duration: 45 minutes
Level: Introductory
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career brand success

Looking to build your career brand? This course introduces you to highly practical ways of creating a positive impression and making a lasting impact at work. You will focus on developing your presentation and speaking skills, communicating with confidence and conviction, and strategies for effective time management to ensure you deliver on your commitments, focus ...

career brand success

Duration: 45 minutes
Level: Introductory
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self-management success

How we respond to change, take care of ourselves, and open our minds to embracing perspectives and experiences that are different from our own are all important factors in our success in workplace and ultimately our careers. In this course you will be introduced to concrete strategies to help you adapt to changes and ...

self-management success

Duration: 45 minutes
Level: Introductory
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online & virtual success

All indications are that virtual are hybrid workplaces are here to stay. So, it has become essential essential to be comfortable and develop skills that will enable you to excel in an on-line work environment. In this course, you will learn to run effective virtual meetings, master and apply best practices in on-line etiquette, ...

online & virtual success

Duration: 45 minutes
Level: Introductory
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would you hire you?

In today’s workplace, qualifications are not enough to get ahead. People tend to focus on the technical and occupational skills, education and training required to qualify for the job they’re seeking, but while these “hard skills” may land interviews, they don’t necessarily lead to job placement or advancement. That’s why you need the very best “soft skills”.

would you hire you?

Duration: 75 minutes
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The 3 Keys to Effective Communication

Successful communication in today’s work environment requires the ability to inspire and engage others as well as foster buy-in to ideas, plans and actions. There are three core skills at the foundation of successful communication, and when they are used effectively, they lead to improved communication in the workplace.

The 3 Keys to Effective Communication

Duration: 45 minutes
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The Power of Effective Body Language

Did you know that body language is a powerful communication tool used to convey messages to others in your workplace? Whatever you are feeling, your body language is likely to express. In fact, body language may actually be more powerful than the words you speak.

The Power of Effective Body Language

Duration: 45 minutes
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Dealing with Difficult People (3-Part Series)

We all encounter difficult people at some point in our professional lives. Dealing with them effectively means not only learning to manage our own reactions and communication style, but also being able to identify and understand what’s really going on with that difficult person in the workplace.

Dealing with Difficult People (3-Part Series)

Duration: 105 minutes
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Giving Feedback with Confidence

Many people find the process of giving feedback difficult, especially at work. We may not know exactly what to say or how to say it or we may feel worried about the potentially negative reactions of the other person. We may be unsure of how to frame our words so they come across as valuable and constructive rather than a source ...

Giving Feedback with Confidence

Duration: 45 minutes
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Receiving Feedback with Confidence

Receiving feedback with confidence and grace can be a challenge, especially when the feedback is constructive. Many of us have a natural tendency to get defensive, justify, explain or even deny the validity of the feedback—even if we need it. Regardless of its validity, the ability to hear, assess and use feedback from others in your ...

Receiving Feedback with Confidence

Duration: 45 minutes
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Anti-Discrimination, Diversity and Sensitivity at Work Training

To successfully conduct business in today’s diverse global marketplace, we must be particularly mindful of and sensitive to people around us. We need awareness of international religious, racial and cultural differences, local diversity and individual sensitivities in order ...

Anti-Discrimination, Diversity and Sensitivity at Work Training

Duration: 45 minutes
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Best Practices for Stress Management & Mindfulness at Work

While we may not be able to change many of the situations in our lives, we can control how we perceive, experience and manage them. In this informative, practical course, you will come to understand yourself better. You’ll learn to recognize the stressors that impact your life and how to use mindful...

Best Practices for Stress Management & Mindfulness at Work

Duration: 75 minutes
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Smart Social Media Etiquette in the Business World

Social media is a powerful communication tool used to help connect, collaborate and problem-solve in the workplace. But in our wired world, we must adhere to professional social media etiquette or we may make the mistake of risking our own, or the organization’s, image or cause ...

Smart Social Media Etiquette in the Business World

Duration: 45 minutes
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Navigating Politics, Priorities and Time in the Workplace

Successfully managing work relationships within a political hierarchy doesn’t come automatically to most people. However, there are some basic principles you can follow that will help you boost your job and career success. In this course, you will learn a framework for navigating ...

Navigating Politics, Priorities and Time in the Workplace

Duration: 60 minutes
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